Frequently Asked Questions

To help you get the service you need as quickly as possible, we've put together a list of frequently asked questions.

I would like to find the best tariff for me and my business, what should I do next?

We would love to help! Just call our mainline number 0808 161 0000 and one of our Account Managers will be more than happy to help you.

What documents do I need to provide to have a business tariff?

 You need proof of identification, proof of your business address and home address. We will also need a business letterhead.

I am interested in loan handsets / trials?

Loan and trial handsets are a great way to find out if a make and model of phone is right for you. If you would like to make use of this service please call our Customer Service Support Team on 0808 161 0000.

How far into my current contract do I have to be before I can use Jelly?

It can vary from every network and tariff. The best thing to do is give us a call on our mainline number 0808 161 0000 and one of our Account Managers will be be happy to talk through your options.